Company Overview
Senior Management Team
Frequently Asked Questions
Site Map

How to Order
SCAN Customers
Delivery
Method of Payment
Frequently Asked Questions

Corporate Office
SCAN Hotline
Web Inquiries

One of the best things about LifeSpring is there's so many ways to order! Our regular customers enjoy our subscription programs, whereby they receive LifeSpring service every other week, but how many times you order is up to you. You can order on this website or by phone, mail or fax:

1. Phone - Call our Customer Service and Order Line toll free at 1-800-798-5767. Our friendly representatives will be happy to take your order and answer any questions you may have. Our office hours are Monday through Friday from 8 am - 5 pm PST.
   
   
2. Mail - If you have an order form, select items and send with payment information to:
   LifeSpring^™ Home Nutrition^™
   17865 Sky Park Circle Suite E
   Irvine, CA 92614
   
   
3. Fax - If you have an order form, select items and fax with payment information to 949-833-2924.

SCAN Customers

SCAN customers have a special toll-free Hotline for orders and customer service questions – 1-800-559-3500. Or email us at info@homenutrition.com.

Delivery

When you become a customer of LifeSpring, your delivery day is based on the zip code you live in.

In the LifeSpring Delivery Area
If you are in our regular delivery area, your order will be delivered 5-7 business days from the day of your order, by one of our uniformed LifeSpring delivery drivers. In many cases, you may receive your order earlier than 5-7 days, depending on your order date.

When you order on the LifeSpring web site or call the LifeSpring customer service center at 1-800-798-5767, we will be able to determine your regular weekly delivery day in your zip code area.

Method of Payment

We accept personal checks and money orders on delivery in the areas that we have uniformed delivery service. We cannot accept cash as a form of payment.

Frequently Asked Questions

What happens if I'm not home when the driver comes to deliver my food?

The driver will leave the food in a cooler by your front door. The coolers contain dry ice, and will keep the food frozen for up to 14 hours. We can also deliver to a neighbor – whichever is more convenient for you.

If I'm not comfortable with the driver leaving the products on my doorstep, what are my options?

We try our best to accommodate our customers with their schedules. If you would like the driver to place the cooler somewhere other than your front doorstep, please call the Customer Service Center at 1-800-798-5767 and a customer service representative will make a note in your delivery log for the driver.

What if I need to cancel a delivery, because I won't be in town?

Call our Customer Service Center at 1-800-798-5767 and they will hold your order until the date you specify. We ask that you contact us at least 5 business days prior to your next delivery in order to hold the order. We will not charge you for last-minute changes that result from a medical emergency.

Can I get delivery on a different day?

We deliver to each neighborhood one day per week. In the future, as we grow, we may add additional delivery days in your neighborhood, and we'll let you know as soon as that happens.

What if I move, will I still be able to receive the meals?

Yes, we deliver to Orange County, Los Angeles County, Riverside County and San Bernadino County for $14.95. So you can still enjoy your LifeSpring products wherever you move.

Can I change my order?

Yes, you can make any changes to your order if it is received 5 business days prior to the scheduled delivery.

How should I handle the dry ice?

Dry ice is used to keep the food frozen. Please handle the dry ice with care – do not touch or eat it. After removing the products from the cooler, dump the dry ice directly from the cooler into a garbage container.

What should I do with the cooler?

Please leave your cooler outside for your delivery driver to pick up. There will be a charge for coolers that are not returned.

How can I check the status of my delivery?

Call our Customer Service Line at 1-800-798-5767 or contact us by email at info@homenutrition.com.

LifeSpring Home Nutrition^™ focuses on the needs of the mature population, many of whom experience chronic diseases such as coronary artery disease and diabetes. The combination of extended life expectancy and the emerging baby boomers will see the US population aged 50+ swell by 45 million to 115 million in the next twenty years. Today, 85% of individuals over 65 experience one or more chronic diseases, many of which can be positively impacted by improved diet and nutrition.

Many caregivers have looked to LifeSpring to provide themselves and their families with the nutrition they need. With the increasing number of people who fall into the "Sandwich Generation" – those facing taking care of their parents as well as raising their own children – just making decisions of what their parents (or other care recipient) should eat shouldn't be that complicated.

The entire LifeSpring line of products and services can be your hassle-free solution to providing the best in nutrition to your loved ones. Lifespring is the appropriate choice for those who have a difficult time preparing the best food for their health needs, or who don't have the time to shop for all the ingredients they may need for a nutritious, healthy meal.

Specific Menus

Our registered dietitians have put together sample meal plans that can help you customize packages for your loved ones.

Others Sources Help for Caregivers

For a wealth of information for Caregivers please visit www.CareGuide.com. CareGuide.com is the leading online solution provider for people who need assistance and support in the daily process of caring for their children or elders. Starting with nationwide listings of approximately 90,000 child care facilities and 70,000 elder care facilities, CareGuide.com provides content, tools, directories, products, services and support networks in a convenient, easy to use online format to help guide caregivers through every step of the caregiving process.

CareGuide has entered into a partnership with LifeSpring, the leading elder nutrition company, to offer you iCare Packages anywhere in the United States.

Nutrition Care Center

You can research your health topic in our Nutrition Care Center. If you have further questions, or your concern is not covered, please email info@homenutrition.com

Nutrition Toolbox

Click on any of the links below to use interactive tools that can calculate your body mass index or give you examples of sample meal plans, and more!

Body Mass Index Calculator

Caloric Needs Calculator

Sample Meal Plans

Personal Nutrition Profile

Contact a Registered Dietitian

Email info@homenutrition.com or call 1-800-798-5767.

Top 5 Frequently Asked Question

I can't have salt. Your food has too much salt in it. I see 940 milligrams on the label!!

Our food is designed to meet the Step II requirements of the American Heart Association which limits sodium to 2400 milligrams per day. That means if you ate two LifeSpring^™ meals per day, plus a normal low sodium breakfast (cereal, milk, toast, fruit, and fruit juice), plus any other foods such as salads with low sodium dressing, rolls, fruits, vegetables, etc., your sodium intake for the day would be well within the 2400 mg limit. Remember, these are meals, and therefore provide most of your calories. So when you look at the 940 milligrams of sodium, you need to think about the amount of calories that meal is providing you.

Keep in mind that salt is "sodium-chloride," and that the element that needs to be controlled is sodium. Sodium attracts water into the bloodstream. Extra water elevates pressure (just like turning a garden hose on full force) in salt-sensitive individuals, contributing to high blood pressure.

The average American consumes between 5,000 and 10,000 mg of sodium daily mostly from fast and convenience foods.

The doctor says I have sugar in my blood. Can I eat your foods?

We all have sugar in our blood—our bodies run on it. Glucose (sugar) is the primary form of fuel for the central nervous system (our brains are part of this), and for other tissues including muscles. Glucose in blood comes from digestion of carbohydrates in a meal. These carbohydrates can be in the form of complex carbohydrates such as whole grains, cereals, breads, pastas, potatoes and rice, as well as simple sugars such as honey, sucrose, and sweeteners in pies cakes and cookies. When you eat carbohydrates, they digest and head out to the bloodstream to be carried to cells that need them for fuel. When you have too much sugar in your blood, you have either insulin resistance, or diabetes. Human bodies are happiest at a level of glucose that is between 70 and 110 mg/dl. Diabetes is diagnosed when a person has a fasting blood sugar (no food 8 hours before the blood is taken) of 126 mg/dl.

Diabetes is a complex disease that involves the production of insulin from your pancreas. Insulin is the key that unlocks the door to the cell and lets the glucose (sugar) in. When insulin is either not being produced, or not doing its job when it is produced, excess glucose accumulates in your blood. The cells are starved amidst plenty! And, the excess glucose wreaks havoc on other parts of your body such as kidneys, nerve tissue, eyes, and your vascular system (the pipes that circulate your blood!)

LifeSpring meals are designed to meet the needs of diabetics. These meals are heart-healthy, low sodium, low cholesterol, and have the right balance of carbohydrates, proteins and fats to help control blood sugar levels. Depending on your needs, a meal plan can be constructed using LifeSpring meals. You may be counting carbohydrates, watching calories per meal, or just watching total caloric intake to lose weight. LifeSpring can help you with any of these choices of treatment.

I am on a complex diet. Can LifeSpring help?

LifeSpring has Registered Dietitians who can help you select those meals appropriate for you particular needs.

I am on a Renal diet. Can I eat LifeSpring meals?

Yes maybe. It depends on the Renal Diet. If you need to restrict potassium to between 2,000 and 3,000 milligrams, most LifeSpring meals can be worked into a meal plan for you. If you also need to control phosphorus, LifeSpring will work.

If you need to control protein, again most LifeSpring meals can be worked in. Ask the LifeSpring dietitian for help—letting her know the specifics of your diet order, or let her know the name of your Renal Dietitian so she can find out your particular needs and work up a meal plan. If you are on Peritoneal Dialysis, LifeSpring will help with a meal plan for you to give you the amount of protein you need to stay healthy.

It seems like I have so much fatigue nowadays. Can LifeSpring help me with that?

It depends on the reason for the fatigue. You need to check with your doctor. If the reason for fatigue is that you are not eating enough, getting enough protein, not getting enough of the nutrients that help to energize you, then LifeSpring can surely help. LifeSpring meals are nutritious, well balanced heart healthy and convenient meals that will provides you with a variety of nutrients that you need to give yourself the energy that gets you up and going!!

General Statement

The information on this web site is not intended to replace the advice of a physician or other qualified professional. No one should follow any recommendations or rely on any information from LifeSpring without first seeking the advice of a qualified professional. While LifeSpring Home Nutrition generally believes the information in the Nutrition Care Center and other areas of the web site to be accurate, individual needs and circumstances vary and information and recommendations which may be appropriate for one individual under one set of circumstances may be totally inappropriate for another individual or someone with a different set of circumstances.

Return Policy

The LifeSpring Guarantee: We've worked hard to make sure that you enjoy everything you order from LifeSpring. But if, for any reason, you are not completely satisfied with any of your purchases, just contact us and we'll be happy to refund your money.

Shelf Life

All LifeSpring products are made with the freshest high quality ingredients possible. We do not add preservatives to our products. Therefore, LifeSpring products have a shorter shelf life than other traditional frozen foods. We recommend that you always use the oldest LifeSpring products in your freezer first and consume your LifeSpring products as soon as possible after receiving them. Product quality will be as good as the day they are made for up to 6 months after they are produced.

If at any time you are not satisfied with the quality of any of the LifeSpring goods your receive, please refer to our Return Policy.

Security

We appreciate the concern that many of our customers may have about the security of online credit card transactions. You can be sure that LifeSpring Nutrition Solutions takes all necessary security measures to protect your credit card information, and preserve its confidentiality. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. If you would prefer to place your order over the phone, simply call 1-800-798-5767.

Confidentiality

To ensure the confidentiality of the information you exchange with us, LifeSpring uses state-of-the-art encryption and authorization technology. We take your privacy and confidentiality very seriously. LifeSpring is your advocate for protecting the privacy of personal information shared on our service.

Soups

All LifeSpring soups have the same preparation time for both the microwave oven and stovetop. It is not recommended that LifeSpring soups be prepared in a conventional oven. Includes:

Creamy Chicken Noodle Soup (30713)
Tortellini Minestrone Soup (30718)
Mushroom Barley Soup (30724)
Pinto Bean and Corn Soup (30732)
Chunky Tomato Soup (30740)
Minestrone Soup (35736)
Black Bean Soup (35739)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 4 minutes.
3. Stir and continue cooking on HIGH for 1½ minutes or until hot (150ºF).
4. Carefully transfer soup to a bowl. Serve.

Preparation: StoveTop

1. Peel film off tray and transfer soup into a large saucepan.
2. Cover and place saucepan on stove over MEDIUM heat for 8-10 minutes.
3. Stir to break up any frozen portions.
4. Continue heating for 3 more minutes, or until meal is hot (150ºF).
5. Carefully transfer soup to a bowl. Serve.

Light Meals

All LifeSpring light meals have the same preparation time for both the microwave oven and conventional oven. It is not recommended that LifeSpring light meals be prepared on the stovetop. Includes:

Pearl Pasta with Vegetables (40517)
Sweet and Sour Chicken Chow Mein (40531)
Vegetable Gumbo with Rice (45536)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 4 minutes.
3. Stir and continue cooking on HIGH for 1½ minutes or until hot (150ºF).
4. Carefully transfer food to a plate. Serve.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF. Peel film off tray and cover with foil.
2. Place tray on baking sheet on center rack in oven.
3. Bake for 50-55 minutes, or until hot (160ºF).
4. Remove from oven, carefully remove the foil, and stir.
5. Carefully transfer food to a plate. Serve.

Full Meals

It is not recommended that LifeSpring full meals be prepared on the stovetop.

The following instructions apply to the following full meals:

Chicken Broccoli Alfredo (20122)
Grilled Chicken and Pasta (20166)
Chicken Sausage and Pasta (20177)
Italian-Style Chicken Fusilli (25231)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 5 minutes.
3. Stir and continue cooking on HIGH for 2½ minutes or until hot (160ºF).
4. Carefully transfer food to a plate. Serve.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF. Peel film off tray and cover with foil.
2. Place tray on baking sheet on center rack in oven.
3. Bake for 60-65 minutes, or until hot (160ºF).
4. Remove from oven, carefully remove the foil and stir.
5. Carefully transfer food to a plate. Serve.

The following instructions apply to the following full meals:

Turkey & Beef Meatloaf with Mashed Potatoes (20111)
Beef Pot Roast with Mashed Potatoes (20133)
Roast Pork Loin with Mashed Potatoes (20155)
Roast Turkey and Gravy with Rice Pilaf (20199)
Fiesta Beef Strips with Rice (25243)
Honey-Glazed Chicken with Rice Pilaf (25255)

Preparation: Microwave Oven

1. Peel back one corner of tray lid on both trays.
2. Microwave meat tray on HIGH for 2 minutes.
3. Place rice or potato tray next to meat tray.
4. Continue cooking on HIGH for 5 minutes, or until hot (160ºF).
5. Carefully transfer food to a plate. Serve.

Microwave times may vary.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF.
2. Peel film off trays and cover both with foil.
3. Place trays on baking sheet on center rack in oven.
4. Bake for 40-45 minutes, or until hot (160ºF).
5. Remove from oven, carefully remove foil and stir.
6. Carefully transfer food to a plate. Serve.

The following instructions apply to the following full meal:

Creole Cod with Rice and Beans (20144)

Preparation: Microwave Oven

1. Peel back one corner of tray lid on both trays.
2. Microwave codfish tray on HIGH for 5 minutes.
3. Place rice tray next to codfish tray.
4. Continue cooking on HIGH for 5 minutes, or until hot (160ºF).
5. Carefully transfer food to a plate. Serve.

Microwave times may vary.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF.
2. Peel film off trays and cover both with foil.
3. Place cod tray on baking sheet on center rack in oven.
4. Bake for 15 minutes, then add tray with rice and beans.
5. Bake for 40-45 minutes, or until hot (160ºF).
6. Remove from oven, carefully remove foil and stir.
7. Carefully transfer food to a plate. Serve.

The following instructions apply to the following full meal:

Salmon Ravioli with Vegetables (20213)

Preparation: Microwave Oven

1. Peel back one corner of tray lid on both trays.
2. Add two tablespoons water to the ravioli tray.
3. Place both trays side-by-side in microwave.
4. Microwave on HIGH for 3 minutes.

1. Stir sauce and continue cooking on HIGH for 2 minutes, or until meal is hot (160ºF).

1. Carefully transfer ravioli to plate, then top with sauce. Serve.

Microwave times may vary.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF.
2. Peel film off trays, add 1/8 cup water to ravioli tray and cover both with foil.
3. Place trays on baking sheet on center rack in oven.
4. Bake for 50-55 minutes, or until hot (160ºF).
5. Remove from oven, carefully remove the foil and stir the sauce.
6. Carefully transfer the raviolis to a plate and top with the sauce. Serve.

The following instructions apply to the following full meal:

Cod with Creamed Spinach (20224)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 9 minutes, or until hot (160ºF).
3. Set aside fish, then stir Creamed Spinach.
4. Carefully transfer food to a plate. Serve.

Microwave times may vary.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF. Peel film off tray and cover with foil.
2. Place tray on baking sheet on center rack in oven.
3. Bake for 45-55 minutes, or until hot (160ºF).
4. Remove the foil and stir Creamed Spinach.
5. Carefully transfer food to a plate. Serve.

The following instructions apply to the following full meal:

Macaroni and Cheese Bake (20235)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 3 minutes.
3. Stir and continue cooking on HIGH for 1½ minutes, or until hot (160ºF).
4. Carefully transfer food to a plate. Serve.

Microwave times may vary.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF. Peel film off tray and cover with foil.
2. Place tray on baking sheet on center rack in oven.
3. Bake for 40-50 minutes, or until hot (160ºF).
4. Remove from oven, carefully remove foil and stir.
5. Carefully transfer food to a plate. Serve.

The following instructions apply to the following full meal:

Burgundy Beef Stew (25249)

Preparation: Microwave Oven

1. Peel back one corner of tray lid.
2. Microwave on HIGH for 4 minutes.
3. Stir and continue cooking on HIGH for 1½ minutes or until hot (160ºF).
4. Carefully transfer food to a bowl. Serve.

Preparation: Conventional Oven

1. Pre-heat oven to 350ºF. Peel film off tray and cover with foil.
2. Place tray on baking sheet on center rack in oven.
3. Bake for 50-55 minutes, or until hot (160ºF).
4. Remove from oven, carefully remove the foil and stir.
5. Carefully transfer food to a bowl. Serve.

Dessert and Snacks

Oatmeal Raisin Cookie (70515)
Chocolate Fudge Cookie (70525)

Microwave from frozen for 20 seconds on HIGH for that warm fresh-baked taste, or thaw at room temperature for 20 minutes.

17865 Sky Park Circle, Suite E
Irvine, CA 92614

800-798-5767 Main
949-833-2924 Fax

SCAN Hotline

1-800-559-3500 or info@homenutrition.com

Web Inquiries

1-800-798-5767 or info@homenutrition.com